Feature-Rich and Trouble Free! How to Optimize Your Enjoyment of Your Home’s Technology Systems. 

We’ve recently talked about getting together to assess your home’s technology systems. It’s always a good idea to make sure you’re current on the latest technologies available and how to implement new devices now or in the near future. The other key to satisfaction with your technology systems is ensuring their “technical” health. Simple things, such as dusting components in the equipment rack, go a long way in preventing equipment from overheating. Part 2 of our annual Tech-Up addresses the advantages of having a preventative maintenance plan that would include a visit or two from one of our certified technicians.

Proper digital health requires a regular checkup and some TLC

While your systems may be running smoothly, it’s possible you’re due for a firmware or software update that could potentially activate new, desirable features. We’ll put your network and systems through a thorough test to ensure functionality and make necessary security updates. We’ll also check to make sure everything is properly connected to your network, preventing trouble down the road.

We suggest you make a note of any questions you’d like to ask during the service call and be sure to advise us of any new devices, features or systems you’re interested in learning about or adding.

An Ounce of Prevention

To optimize your enjoyment and satisfaction and to prolong the life of your system we offer our ALL DIGITAL Client Care Plans. The Plans are available in 3 tiers of service (Remote, On-site 1 and On-site 2) to proactively monitor and maintain your systems. Based on the size (number of connected devices) and complexity of your system, each tier features varying levels of services and covered benefits, allowing you to select the plan that best fits your needs. We understand that from time-to-time, equipment will fail. Our goal is zero system downtime and 100% client satisfaction. Our Plans are designed to meet those goals by properly maintaining your components for optimal performance and by discovering problems before they occur.

Healthy Network, Happy Home     

Depending on your service level, a maintenance visit with a Client Care Plan includes:

·       Complete System Inspection

·       Firmware updates

·       Dusting of equipment

·       Adjust Audio settings

·       Touch Panel and Remote Control testing

In addition, a Remote or On-site service plans include:

·       Remote diagnostics

·       Equipment resets

·       Monitoring of power outages and tweaks to programming

ALL DIGITAL Client Care Plans offer our customers added protection, convenience, and peace of mind beyond our standard 90-day service warranty. Our programs offer preventive maintenance visits, remote monitoring, and rapid response for resolving potential equipment issues to maximize your system's reliability and minimize worry. They also provide a cost savings on our services and hourly rates outside of the scheduled visits.

Your home technology is a part of your everyday life. We want you and your family to get the most out of it and we want you to know we’re here to help. We’d love to hear from you – please call us at 954-406-9049 with any questions or to schedule your maintenance visit today!